Emotional intelligence: Dial up the empathy, not the sympathy

Written by Darin Fox, Released 31 Aug 2020

Emotional intelligence? What is it, how do I know I need to get better, and how might I get better at it?

In this episode of the Fastleader podcast, Darin Fox, Chief Research Officer at HFL, asks executive coaches Kim Ambor and Dominic Johnson:

  • What is emotional intelligence and why is it so important to leadership?

  • What is the link between emotional intelligence and financial performance?

  • What are the six core skills of emotional intelligence, how might we know if we need to improve and how might we do it?

KEY QUOTES

  • “I don’t think you could function in a leadership role without a degree of EI.”

  • “There is a direct link between EI and job performance, business performance, promotion and increases in income.”

  • “If you are constantly surprised by the reactions other people have to you, then perhaps it’s you.”

  • “Dial up the empathy, not the sympathy.”

  • “You dip your toes in the water, and if it feels like it wasn’t life threatening, then you go a little bit further next time.”

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Show notes

Daniel Goleman introduces emotional intelligence - Youtube.

Daniel Goleman - “Why aren’t we more compassionate” - Tedx.

The GENOS EI Framework - GENOS International.

The Secret to Dealing With Difficult People: It’s About You - Harvard Business Review.

Control your mind and master your feelings - Eric Robertson.

Emotional Intelligence 2.0 - Travis Bradberry.

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More resources: the Fastleaders homepage

Created by Fastlead, AsiaPac’s pioneer of small group leadership coaching. Hosted by Darin Fox, Chief Research Officer.

Join our hosts on LinkedIn

Kim Ambor, Organisational Psychologist and Founder, Career Power .

Dominic Johnson, Principal Consultant and Executive Coach at HFL.

Darin Fox, Chief Research Officer of HFL and Fastlead.

For more leadership advice, webinars and an interactive analysis of your leadership skills, visit Fastlead.com